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Tourist
Posts: 6
Accepted Solution

Status light doesn’t off

When I turn of gopro 7 black, status light (red color) doesn’t off. Ít’s still on until battery shutdown. I want to know is that error of this device and the way to fix it.

Accepted Solutions
Explorer
Posts: 12,026

Re: Status light doesn’t off

If possible, try with a different SD card, preferably from the recommended list. Sometimes the issue is related to a particular card (even if it's on the recommended list). SD cards can have defects too. So, while SanDisk Extreme 32GB (the cards with v30 printed on them work best) might work most of the time, your particular card might have an issue.

Also, for the card you have, have you done a FULL (not Quick) format in your computer? If not, you should try that followed by another format in the camera.

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Tourist
Posts: 6

Re: Status light doesn’t off

 
Adventurer
Posts: 9,773

Re: Status light doesn’t off

Could you try removing your battery and  does it reset?

Tourist
Posts: 6

Re: Status light doesn’t off

I have gopro hero 7  black and the Status red light is not turning off. The Camera it self is functioning as should but the red light allways on.

Steps allready take:

1. Manually update using the SD card. Did not help :(

2. Removing the batery (Origiunal batery) turns the light off and once putting it back the light is on again.

3. Setting "all on" in settings

4. Removing the SD card.

5. Presing the two bottons together.

 

nothing solved it!

 

Please help!

 

Thanks,

Adventurer
Posts: 9,773

Re: Status light doesn’t off

 in preference you can turn off the led front, back , all. that will turn off the status light. so the sound to, but you're saying its a glitch and an issue.  I suggest to call gopro.com at 855-635-3578 or your regional number unknown where  you are?     if you formatted the card that is good if you re flashed the firmware great, then your step is to contact get this noted and fixed.

 

FISH

Tourist
Posts: 6

Re: Status light doesn’t off

Thank you so much
Tourist
Posts: 5

Re: Status light doesn’t off

I have the same issue. Red light stays on after I turn the camera off.

I think it started after I tried Quikcapture and the whole camera froze and the screen just showed a messed up jumbled picture. Had to take out the battery to turn it off.

Now it the red light stays on whenever I turn it off.

I have hardly used the camera yet, and still it has malfunctioned several times, this is just the worst so far.

Seems it is still buggy and unstable.

Tourist
Posts: 5

Re: Status light doesn’t off

Did a factory reset just now and lost all setup and connections.

Did not fix the issue.