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Tourist
Posts: 2

Status light always ON, h7b

My Hero 7 Black has the red status light always ON dim. All other operations turn it on bright.
I have never noticed, is this normal?
What does it indicate?
The only way to turn it off is by removing the battery.
IMG_20200503_185401.jpg
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GoPro
Posts: 12,402

Re: Status light always ON, h7b

Hello, @megastoke70552. The red light on the camera should only be on when the camera battery is being charged (solid) and when the camera is recording (blinking). 

 

If you haven't done it yet, perform a camera firmware update following the steps under Manual Update here. If the issue remains, let our Support Team know so they can assist you further. You can reach them through https://gopro.com/help/ContactUs .

Highlighted
Tourist
Posts: 2

Re: Status light always ON, h7b

Thanks for your help!

Unfortunately camera is updated to the latest firmware!
Highlighted
GoPro
Posts: 12,402

Re: Status light always ON, h7b

Thank you for confirming, @megastoke70552. In this case, the next step would be to connect with our Support team.