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Tourist
Posts: 5

Static sound in Gopro Hero 7 Black audio issue

[ New ]

Hi guys I'm trying to record using the mic adapter in my hero 7 Black but after recording the audio is not getting captured the only sound I hear is the static or Flicker sound please give me some solution for this issue. Thank you in advance

GoPro
Posts: 25,955

Re: Static sound in Gopro Hero 7 Black audio issue

[ New ]

Hi @nishantp375

 

Do you remember if the recording was done via QuikCapture?

Please see the special note listed on this link.

If this is not the case, kindly check if the same happens when you record without the adapter.

 

 

Thanks!

Ej

 

 

 

Tourist
Posts: 5

Re: Static sound in Gopro Hero 7 Black audio issue

[ New ]
Hi @aragon1006 thank you for your reply
I also tried quick capture and turning on the camera and than recording but still the Audio is not recording some time it does record Clear audio but after restarting the camera again the audio is not getting recorded. Is it the adapter faulty can it get replaced?
GoPro
Posts: 25,955

Re: Static sound in Gopro Hero 7 Black audio issue

[ New ]

Hi @nishantp375

 

It is possible.

You may reach out to our Support Team to move forward with this concern.

If the mic adapter was recently purchased, you may refer to the same store/ channel you got it from.

 

Thanks!
Ej