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Tourist
Posts: 4

Static screen

Hi!

 

My screen is right now and have been for 2 days static. Its like "snow screen"

 

I have rly tried everything and I cant get it fixed. 

 

Anyone know this problem? 

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Tourist
Posts: 4

Re: Static screen

This is a picture of the screen. 

 

Can i reboot it through the computer in anyway? 

IMG_4106.jpg
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Adventurer
Posts: 13,476

Re: Static screen

What have you tried to  correct it?

 

1  where did you get your camera and what date did you get it?  Do you have a return policy  with that place?

2 what have you done to try to correct it? flash firmware? 

3 what happens when you turn it on, can you video this as you must have a youtube account and smartphone,  tinypic,com is a free hosting site.

 

sorry I have to ask questions anddemand video I forget I am in a modern world but yet we are  embarrassed to load a clip.

 

 here to insult no , to help. and only way to help straighten things out os to video your issue.  it  reallygets the point across.

 

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Tourist
Posts: 4

Re: Static screen

Hey fishycomics

 

Thanks for the respond! 

 

What have you tried to  correct it?

 

 

 

1  where did you get your camera and what date did you get it?  Do you have a return policy  with that place?

I bought the cam in Sweden in a shop called Webhallen. They got a webpage www.webhallen.se

 

2 what have you done to try to correct it? flash firmware? 

So here is the story. 

I bought it 20 of june 2018. I have a Gopro 4. So I wanted a upgrade and it was time for it. 

I got home, got it full load and got out cuz I had a importen projekt to go for. 

So I film approximately 35 min of filming in diffrent clips. 

Then when I turned it on after like 1h break I got the screen as you see in the pitcture. 

 

The camera was/and is working with out any problems. Its just the screen that isent working. 

So i had the posibility to finish the projekt and go home to edit all clips etc...

 

So the Gopro is working and i can use. The big problem is that the screen is not possible to use. 

 

What have i tried to do?

I have tried to make a hard reset on it. 

I have tried to buy a new battery 

I have tried to buy a new Micro SD

I have tried to download the firmware update manually

I have tried every trick that i can fined on youtube and in the forum for the last 2 days. 

The things is I cant fined anyone having the exact same problem as me. 

 

 

 

Here is the picture of the front screen when i start it up and one more of the big screen

IMG_4110.jpg
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Tourist
Posts: 4

Re: Static screen

 
IMG_4111.jpg
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Adventurer
Posts: 13,476

Re: Static screen

From what I read your camera works fine  can you at least use the touchscreen or not?   that is not a working camera get to gopro or get back to the store get a new camera.