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Sightseer
Posts: 1
Accepted Solution

Static screen hero5

About half the time when I turn on my hero 5 I get a static screen. Thoughts?

Accepted Solutions
GoPro
Posts: 9,307

Re: Static screen hero5

Hi @emperkin

 

A static screen. especially if it happens quite frequently, could be an indicator of camera freezing. Please check out the recommended steps here: https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Let us know how it goes.

 

Thanks, 
Marius 

 

 

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All Replies
GoPro
Posts: 9,307

Re: Static screen hero5

Hi @emperkin

 

A static screen. especially if it happens quite frequently, could be an indicator of camera freezing. Please check out the recommended steps here: https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Let us know how it goes.

 

Thanks, 
Marius