06-19-2018 01:53 PM
I have two qustions regarding my new gopro.
I had (i thought) a small speck of dust on the internal lens. And I mean small. When I tried to open to camera to blow it off, i found out that it was instead a small scratch on the internal lens (or residu, I am not willing to touch it and break warranty). While this will probably not influence the quality, it still is a small dot on the lens of a brand new hero 6. Any ideas?
Other question is that while removing the lens cover to get the speck out, I found some small flakes of metal, originating from the metal ring that holds the cap in place. Is this a sort of normal break-in thing? I did the normal pull and rotate thing, and some metal from the underside just flaked off.
I might be a little OCD about all this, but I really like my new Hero 6 Black. I dont mind some wear and tear of use on the outside, thats what its for. It is just this internal stuff that gets to me on a brand new 429 euro camera...
Any comments would be appreciated.
06-19-2018 04:29 PM
New camera you got a 14-30 return policy USE IT!, unaccaptable for a scratched lens. for the metal flakes I say that can be normal if asked .
store purchase return for a new one, online get in contact start taht return. do not bother on a warranty claim if any product is new and under a return policy.