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Reply
Sightseer
Posts: 1

Speck internal lens new gopro hero 6 black

Hi all,

 

I have two qustions regarding my new gopro.

I had (i thought) a small speck of dust on the internal lens. And I mean small. When I tried to open to camera to blow it off, i found out that it was instead a small scratch on the internal lens (or residu, I am not willing to touch it and break warranty). While this will probably not influence the quality, it still is a small dot on the lens of a brand new hero 6. Any ideas?

 

Other question is that while removing the lens cover to get the speck out, I found some small flakes of metal, originating from the metal ring that holds the cap in place. Is this a sort of normal break-in thing? I did the normal pull and rotate thing, and some metal from the underside just flaked off.

I might be a little OCD about all this, but I really like my new Hero 6 Black. I dont mind some wear and tear of use on the outside, thats what its for. It is just this internal stuff that gets to me on a brand new 429 euro camera...

Any comments would be appreciated.

Sincerely,

 

Enzo

Adventurer
Posts: 8,937

Re: Speck internal lens new gopro hero 6 black

New camera  you got a 14-30 return policy USE IT!, unaccaptable for a scratched lens.    for the metal flakes I say that can be normal if asked  .

 

 

store purchase return for a new one,  online get in contact  start taht return.   do not bother on  a warranty claim if any product is new and under a return policy.