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Tourist
Posts: 2

Sound comes and goes and video is notchy?

Hi,

 

I am having this issue with all the videos i am taking using the gopro hero7 black. When i watch back a video i have taken ,on my laptop ,the sound will go off for a second every 10 or 15 seconds and also the video is not smooth , it is very slow and notchy if that makes sense

I am using a recommended SD card and the settings should be the default settings as i havent changed them. 

 

Any ideas on how to fix this? Thanks

Explorer
Posts: 11,714

Re: Sound comes and goes and video is notchy?

Are you loading the files to your computer first or trying to watch them from the SD card? What are you computer specs? What was the resolution/frame rate of your video and did you record with Protune on or off? By default settings, I'm assuming 1440p/60fps with Protune off, but please confirm.

Upload one of your video clips directly to YouTube (without editing) and see how it plays.
Adventurer
Posts: 9,287

Re: Sound comes and goes and video is notchy?

 put on youtube plays perfect or dropbox. then figure out why  the computer is not on par?

Tourist
Posts: 2

Re: Sound comes and goes and video is notchy?

Hi, I have just been trying to watch them from the SD card on the laptop? I will double check the laptop specs. Ya the videos are shot at 1440p/60fps with protune off.

 

I will upload to youtube and see does it fix the problem.

Thanks

Adventurer
Posts: 9,287

Re: Sound comes and goes and video is notchy?

card is used not the Harddrive.  so what is ht speed of the read for the card?  Slowely we are getting info slow it is

Explorer
Posts: 11,714

Re: Sound comes and goes and video is notchy?

FISH is correct. You should be moving the contents from your SD onto your computer before viewing/editing them.