Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Sonido gopro hero

[ New ]
Buenos días,

Os escribo porque mi gopro hero (2018) no reproduce sonido cuando grabo vídeos y antes si lo hacía. En la app si puedo escucharlos pero si los visualizo desde la gopro, no se escuchan.

Que le ha pasado? Como puedo volver a activarlo?

Muchas gracias!
Posts: 25,194

Re: Sonido gopro hero

[ New ]

Hi @grandstorm62162


To clarify, videos do not have audio when played back on the camera but when copied via the app it plays it correctly?

If that's the case then it can be an issue on the camera.

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update.
Let us know how it goes.