Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-342735%22%20slang%3D%22en-US%22%3ESome%20video%20file%20can't%20add%20to%20GoPro%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-342735%22%20slang%3D%22en-US%22%3E%3CP%3EI%20try%20to%20add%26nbsp%3B%20file%20from%20GoPro%207%20card%20many%20time%20but%20some%20video%20file%20can''t%20add%20on%20this%20program.%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20some%26nbsp%3B%20MP4%20file%20can%20add%20%2C%20and%20most%20of%20MP4%20can't%20add%20by%20program%20..%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-342735%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Sightseer
Posts: 1

Some video file can't add to GoPro Quik

I try to add  file from GoPro 7 card many time but some video file can''t add on this program. 

The some  MP4 file can add , and most of MP4 can't add by program ..  

 

 

GoPro
Posts: 10,603

Re: Some video file can't add to GoPro Quik

Hi @pakornp08

 

Do you still remember the resolution/fps used on the missing videos?

Are you referring to the mobile or desktop app version?

Please see HEVC Explained for reference.

 

Thanks!

Ej