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Tourist
Posts: 2

Some media did not download in the app

Hello!

I use the app normally to download GoPro content. However, this last time, it downloaded the contents of the November 18th but not the 15th and 16th.

GoPro HERO7 BLACK v 01.80

Samsung S10E

Android 9

GoPro App 6.2.2 (8372)

What should I do to download what is missing?

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Tourist
Posts: 2

Re: Some media did not download in the app

I just found out. The photos and videos on november 15th and 16th were saved with the wrong date (2016). I have no idea why, since on November 18th they were saved correctly.

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GoPro
Posts: 11,352

Re: Some media did not download in the app

Hello @mariairene. Thank you for bringing this to our attention. we appreciate you providing details on the devices that you are using. We will pass this along to the team and keep you posted once we have new information.