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Sightseer
Posts: 1

Some files missing when connecting SD card to phone/macbook

[ New ]

I took a days' worth of videos and pictures on my gopro 4 silver, which I can view on the camera, but if connecting to my phone or laptop, they're not appearing. Data from before is there without issue.

 

I've searched online and can't find a solution.

 

Help, please!


Accepted Solutions
GoPro
Posts: 15,925

Re: Some files missing when connecting SD card to phone/macbook

[ New ]

@sweetgorge743, when the media files are imported to your phone or computer, try browsing through the app's Media Library to see if the files are just dated incorrectly.

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All Replies
GoPro
Posts: 15,925

Re: Some files missing when connecting SD card to phone/macbook

[ New ]

@sweetgorge743, when the media files are imported to your phone or computer, try browsing through the app's Media Library to see if the files are just dated incorrectly.