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Sightseer
Posts: 2

Software update problems

I have recently acquired a used hero 3+ and everything seems to be working fine. The only problem I'm having is when I go to update the software. Everything goes smoothly until I put the card back in the camera and power up. It does nothing. No recycle through the update, nothing. Any ideas?

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Adventurer
Posts: 12,191

Re: Software update problems

I am sure you taken the card out then formatted to remove  the firmware?

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Sightseer
Posts: 2

Re: Software update problems

I have been following the gopro website instructions for manually updating. Plugging the card into my computer, uploading the new firmware, returning the card to the camera, and turning it on. Web site says camera will automatically turn off and on once as it updates the new info but mine does not. Just sits there staring at me...