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Tourist
Posts: 2

So, so sad about this experience.

Going on 3 months, 3 microphone adaptors, now on the second camera.  I have had sound from a remote microphone on 2 short test videos.  The Purple Panda microphone works on my 2 different mac book pros and my iPhone just fine. 

Afraid I am growing past the point of being patient, this has become a nightmare.  I am to the point of giving up and getting a different camera.  Is it going to take 3 months to get a refund?

HELP!!!

Highlighted
Tourist
Posts: 2

Re: So, so sad about this experience.

Interesting, now I apparently have lost my account? This won't end well!
Highlighted
GoPro
Posts: 14,956

Re: So, so sad about this experience.

Hello @rustyrider

 

Sorry for any troubles caused.

It will be best to follow up on your case with our Support Team.

https://gopro.com/help/ContactUs    

 

Thanks!
Ej