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%3CLINGO-SUB%20id%3D%22lingo-sub-378306%22%20slang%3D%22en-US%22%3ESo%2C%20so%20sad%20about%20this%20experience.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-378306%22%20slang%3D%22en-US%22%3E%3CP%3EGoing%20on%203%20months%2C%203%20microphone%20adaptors%2C%20now%20on%20the%20second%20camera.%20%26nbsp%3BI%20have%20had%20sound%20from%20a%20remote%20microphone%20on%202%20short%20test%20videos.%20%26nbsp%3BThe%20Purple%20Panda%20microphone%20works%20on%20my%202%20different%20mac%20book%20pros%20and%20my%20iPhone%20just%20fine.%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3EAfraid%20I%20am%20growing%26nbsp%3Bpast%20the%20point%20of%20being%20patient%2C%20this%20has%20become%20a%20nightmare.%20%26nbsp%3BI%20am%20to%20the%20point%20of%20giving%20up%20and%20getting%20a%20different%26nbsp%3Bcamera.%20%26nbsp%3BIs%20it%20going%20to%20take%203%20months%20to%20get%20a%20refund%3F%3CBR%20%2F%3E%3CBR%20%2F%3EHELP!!!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-378313%22%20slang%3D%22en-US%22%3ERe%3A%20So%2C%20so%20sad%20about%20this%20experience.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-378313%22%20slang%3D%22en-US%22%3EInteresting%2C%20now%20I%20apparently%20have%20lost%20my%20account%3F%20This%20won't%20end%20well!%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2

So, so sad about this experience.

Going on 3 months, 3 microphone adaptors, now on the second camera.  I have had sound from a remote microphone on 2 short test videos.  The Purple Panda microphone works on my 2 different mac book pros and my iPhone just fine. 

Afraid I am growing past the point of being patient, this has become a nightmare.  I am to the point of giving up and getting a different camera.  Is it going to take 3 months to get a refund?

HELP!!!

Tourist
Posts: 2

Re: So, so sad about this experience.

Interesting, now I apparently have lost my account? This won't end well!
GoPro
Posts: 10,731

Re: So, so sad about this experience.

Hello @rustyrider

 

Sorry for any troubles caused.

It will be best to follow up on your case with our Support Team.

https://gopro.com/help/ContactUs    

 

Thanks!
Ej