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Tourist
Posts: 3

Smart remote not working with Hero8

[ New ]

Updated Hero's 8 firmware, put smart remote in pairing mode, same for hero8, nothing. The camera keeps rolling the wheels at "Connect Smart Remote.." message and then says pairing stopped, while the remote kees searching for the camera (double arrows). I did a hard reset to the remote too. For pairing I followed the official instruction at: https://gopro.com/help/articles/how_to/how-to-put-your-smart-remote-or-remo-into-pairing-mode

 

Now what ?

 

br,

PK

Tourist
Posts: 3

Re: Smart remote not working with Hero8

[ New ]
Update: a reset of connections in Gopro solved my problem.
GoPro
Posts: 25,077

Re: Smart remote not working with Hero8

[ New ]

Great @pkiszk

 

Thanks for sharing. Feel free to post back if something comes up.

 

Regards,

Ej

Tourist
Posts: 3

Re: Smart remote not working with Hero8

[ New ]

Hi again.

 

The problem returns. When a battery is replaced for example. The connection is lost and the whole procedure needs to be redone (removing connections and connecting the remote again).

 

A software update please !

Sightseer
Posts: 1

Re: Smart remote not working with Hero8

[ New ]

I'm also having a similar connection problems. I was using a Hero7 and a Hero8 side by side with the smart remote connected to both. The 7 worked fine, recording 15 videos, where the 8 only recorded 2 videos.