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Anonymous
Posts: 0

Re: Smart remote + hero 5 black problem

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I solved the Remote problems..its not the Remote but de camera. Bring back and ask for a new camera.... I got before 3 different remote's to test and after switch the camere the problem is gone.....
Anonymous
Posts: 0

Re: Smart remote + hero 5 black problem

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So problem solved :-)
Anonymous
Posts: 0

Re: Smart remote + hero 5 black problem

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Hero 5 black ......
Backpacker
Posts: 542

Re: Smart remote + hero 5 black problem

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I don't think it requires many many many posts to let us know you think you fixed the issue, but I suspect you will be back here in about 15mins after you update the camera to firmware 2.0 saying the issue has returned.

 

Keep us posted if your brave enough to admit failure.... Smiley Surprised

Anonymous
Posts: 0

Re: Smart remote + hero 5 black problem

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Last time with GoPro support that the representitive insists that it's issue with my Remote. today I received a replacement for Smart Remote and can't wait to hoop up with my camera (hero 5), but it has the SAME freaking issue!!

 

Then I tried to call GoPro help again and it only took me two and half hour before giving up.. no one is pick up my call.... 

 

I shoot a great video for GoPro, but using my iPhone ..

 

https://www.youtube.com/watch?v=yxRRji67aY0

 

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Anonymous
Posts: 0

Re: Smart remote + hero 5 black problem

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And now I know the tip from "Paul" very very well...
Tourist
Posts: 4

Re: Smart remote + hero 5 black problem

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I also have this problem. Did your new smart remote resolve the problem for you?
Anonymous
Posts: 0

Re: Smart remote + hero 5 black problem

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No, its de camera What gives the probleemsi , not the remote