08-24-2019 10:15 PM
Hi, I have just bought my hero7 black less than a month. However, the shutter is not working or refuse to capture photos and videos. I have done all that was mentioned in the website, reformat sd card (sanDisk Extreme 32gb), reset the camera, uninstall and reinstall go pro app, update firmware. I can take photos and videos etc with go pro app but can't seemed to use the shutter button physically. Please help!