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01-25-2018 02:08 PM
Shutter button won’t select APP
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Solved! Go to Solution.
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01-26-2018 10:34 AM
Re: Shutter button won’t select APP
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Hi @saralillian,
I would recommend getting in touch with our Support Team directly on this one. They should be able to help out. https://gopro.com/help/ContactUs
Best,
Ryan
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01-26-2018 09:10 AM
Re: Shutter button won’t select APP
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Hey @saralillian,
Are you still having issues if you take that SD Card out? What SD Card are you using?
I would give these steps a try:
https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up
Best,
Ryan
01-26-2018 09:58 AM
Re: Shutter button won’t select APP
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Yes I actually recently replaced my SD card. But it was acting the same way before that. I now have a Sandisk Pixtor 64 GB and before I had a smaller SanDisk when it used to work but then started having the issues.
Sara
01-26-2018 10:34 AM
Re: Shutter button won’t select APP
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Hi @saralillian,
I would recommend getting in touch with our Support Team directly on this one. They should be able to help out. https://gopro.com/help/ContactUs
Best,
Ryan
01-30-2018 02:13 AM
Re: Shutter button won’t select APP
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Okay I’ll get in touch with them! Thank you for your advice!
Best,
Sara