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%3CLINGO-SUB%20id%3D%22lingo-sub-40583%22%20slang%3D%22en-US%22%3EShutter%20button%20when%20gopro%20off%20doesn't%20work%20fw2.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-40583%22%20slang%3D%22en-US%22%3E%3CP%3EAfter%20updating%20gopro%20hero%205%20black%20with%20firmware%202.0%2C%20press%20the%20shutter%20button%20does%20not%20record%20a%20video%20directly%20when%20the%20gopro%20is%20off.%20The%20lcd%20goes%20black%20and%20freeze.%20Does%20Anyone%20has%20the%20same%20problem%20as%20mine%3F%20Any%20solution%20%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-40583%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-40648%22%20slang%3D%22en-US%22%3ERe%3A%20Shutter%20button%20when%20gopro%20off%20doesn't%20work%20fw2.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-40648%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F15683%22%20target%3D%22_blank%22%3E%40toughpeak10837%3C%2FA%3E%20-%20It's%20possible%20that%20the%20firmware%20did%20not%20install%20completely.%20I'd%20recommend%20doing%20a%20manual%20update%20on%20the%20firmware.%20Instructions%20on%20how%20to%20do%20a%20manual%20update%20are%20at%20the%20bottom%20of%20the%20page%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-40698%22%20slang%3D%22en-US%22%3ERe%3A%20Shutter%20button%20when%20gopro%20off%20doesn't%20work%20fw2.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-40698%22%20slang%3D%22en-US%22%3E%3CP%3EMany%20thanks%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F97%22%20target%3D%22_blank%22%3E%40jefft%3C%2FA%3E...%20It's%20solved%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Hiker
Posts: 7
Accepted Solution

Shutter button when gopro off doesn't work fw2.0

[ Edited ]

After updating gopro hero 5 black with firmware 2.0, press the shutter button does not record a video directly when the gopro is off. The lcd goes black and freeze. Does Anyone has the same problem as mine? Any solution ? 


Accepted Solutions
GoPro Community Manager
Posts: 5,861

Re: Shutter button when gopro off doesn't work fw2.0

@toughpeak10837 - It's possible that the firmware did not install completely. I'd recommend doing a manual update on the firmware. Instructions on how to do a manual update are at the bottom of the page at https://gopro.com/update/hero5.

 

Thanks,

Jeff

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All Replies
GoPro Community Manager
Posts: 5,861

Re: Shutter button when gopro off doesn't work fw2.0

@toughpeak10837 - It's possible that the firmware did not install completely. I'd recommend doing a manual update on the firmware. Instructions on how to do a manual update are at the bottom of the page at https://gopro.com/update/hero5.

 

Thanks,

Jeff

Hiker
Posts: 7

Re: Shutter button when gopro off doesn't work fw2.0

[ Edited ]

Many thanks @jefft... It's solved 

Hiker
Posts: 7

Re: Shutter button when gopro off doesn't work fw2.0

It's solved only for several time and back to the black n freeze lcd problem. Hopefully there will be a solution for this...

Hiker
Posts: 7

Re: Shutter button when gopro off doesn't work fw2.0

[ Edited ]

@jefft Quick capture has a problem if the voice order is on... Tried to turn on the voice order then turn off the gopro, by pressing the quick capture then gopro will be on and shows black lcd. Gopro also become freeze and has to pull out the battery. If the voice order is off, the quick capture normally works as ussual recording a video and will be off the gopro after pressing to stop. 

Hiker
Posts: 12

Re: Shutter button when gopro off doesn't work fw2.0

Also try and reformat the memory card...seems a lot of problems arise because the GoPro doesn't like it when the card has too much on it... I hope this can be fixed in a future firmware...:-)

 

 

Cheers,

Audun

Hiker
Posts: 7

Re: Shutter button when gopro off doesn't work fw2.0

@audunth I did reformat memory card and updating manually two times for fw 2.0... Factory reset also ... The previous fw 1.57 works properly..

GoPro Community Manager
Posts: 5,861

Re: Shutter button when gopro off doesn't work fw2.0

@toughpeak10837 - Thanks for the update. I'd recommend getting in touch with our team at https://gopro.com/help/PKBContactus so we can work through this with you. That error shouldn't be happening.