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Highlighted
Tourist
Posts: 3

Shattered lens on hero 7 white

Hi,

I just dropped my hero 7 white and the lens shattered into a web of cracks. I am in the middle of a vacation, is there anything i can do to replace or repair the camera to maintain functionality?

What options do i have moving forward?

Best,

Michael
Highlighted
Adventurer
Posts: 12,800

Re: Shattered lens on hero 7 white

 Sorryt ohear your issue while on  Holiday.  lets get you right back into the Action, 

 

The white  DOES NOT have a replacement lens, or a replacement battery,   you can cal lor chat with gopro see what options they will offer you on the spot.  Take a Photo, have your Bill of sale and three weeks time for the camera to be replaced if that option was offered.

 

If you taken the care pkg out you have 24/7  support and can get the camera replaced? that is what   these extended warranties are good for.

 

other than that you can try removing the glass and continuing the fun.