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Sightseer
Posts: 2
Accepted Solution

Session leaked

Hi, my GoPro session leaked after the first surf I have ever had with it. Is there anyone I can contact for support, refund or replacement. This is extremely disappointing as I have held GoPro in high regard, and while traveling in Indonesia with my family this happens. I hope I have not lost all my images and videos.

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GoPro
Posts: 12,282

Re: Session leaked

Hello @nicewave2083

 

Really not something we would like you to encounter while on vacation; I understand the disappointment. It is best to contact our Support team for immediate assistance on this matter. You can connect with them via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius

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Highlighted
Sightseer
Posts: 2

Re: Session leaked

 
Highlighted
GoPro
Posts: 12,282

Re: Session leaked

Hello @nicewave2083

 

Really not something we would like you to encounter while on vacation; I understand the disappointment. It is best to contact our Support team for immediate assistance on this matter. You can connect with them via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius