Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Session leaked

[ New ]
Hi, my GoPro session leaked after the first surf I have ever had with it. Is there anyone I can contact for support, refund or replacement. This is extremely disappointing as I have held GoPro in high regard, and while traveling in Indonesia with my family this happens. I hope I have not lost all my images and videos.

Accepted Solutions
GoPro
Posts: 17,489

Re: Session leaked

[ New ]

Hello @nicewave2083

 

Really not something we would like you to encounter while on vacation; I understand the disappointment. It is best to contact our Support team for immediate assistance on this matter. You can connect with them via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius

View solution in original post


All Replies
Sightseer
Posts: 2

Re: Session leaked

[ New ]
 
GoPro
Posts: 17,489

Re: Session leaked

[ New ]

Hello @nicewave2083

 

Really not something we would like you to encounter while on vacation; I understand the disappointment. It is best to contact our Support team for immediate assistance on this matter. You can connect with them via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius