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GoPro
Posts: 16,912

Re: Session WiFi proble

[ New ]

Thank you for posting back, @graywave23030. Considering this is the case, it would be best then to contact our Support team so you can get further assistance with the matter. You can reach them via chat or phone through https://gopro.com/help/ContactUs. 

 

Best regards, 
Marius

Tourist
Posts: 3

Re: Session WiFi proble

[ New ]

Hi @mariustanya

Having the same issue except THERE IS a wifi icon on the lef screen.

Bluetooth is connected. No WiFi is generated.

Tried all hte resets. Factory reset twice. Different phones. All the steps mentioned above. Nothing

Adventurer
Posts: 13,522

Re: Session WiFi proble

[ New ]

 have you Shut down your phone let sit for a few seconds, then restart it.?

 

smartphone will read the wifi of  the gopro..  forgetting the device  for wi-fi is not neccasry.    I shall do again the   app connecting if like stay tuned.

Adventurer
Posts: 13,522

Re: Session WiFi proble

[ New ]

I start over what I am showing maybe these are the steps and  see if  followed gets you back up. if not then its hardware.

 

Tourist
Posts: 3

Re: Session WiFi proble

[ New ]

Yes. No WiFi signal visible to any device

Adventurer
Posts: 13,522

Re: Session WiFi proble

[ New ]

you can have a hardware issue call monday gopro.

Tourist
Posts: 3

Re: Session WiFi proble

[ New ]

sent for replacement

 

thanks!

GoPro
Posts: 6,097

Re: Session WiFi proble

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Hi @braveridge02771,

 

Keep us posted. 

 

Thanks!

-Jay