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Sightseer
Posts: 2
Accepted Solution

Session Water Damage

Hello! Last Christmas I received the GoPro session and have used it seldomly throughout the year with zero issue! I just arrived in the Dominican Republic today and took it to the pool and ensured it was closed properly and it stopped working and would not turn on! I charged it thinking the battery went even though I knew it was impossible only to find water when I removed the SD card ????? It’s suppose to be waterproof and I haven’t even had it one year !! I barely put it under water .. help

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GoPro
Posts: 3,924

Re: Session Water Damage

Hi @rodriguespro,

 

I am sorry to hear about the issue with that camera. If you get in touch with our Support Team they should be able to help! https://gopro.com/help/ContactUs

 

Best,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: Session Water Damage

Hi @rodriguespro,

 

I am sorry to hear about the issue with that camera. If you get in touch with our Support Team they should be able to help! https://gopro.com/help/ContactUs

 

Best,

Ryan