Session Got hot [ New ]

[toughoasis67388]

Good morning, 

        Yesterday I was downloading some videos from my gopro via the wifi connection and the gopro began to get hot and then stopped working completely. Initially I thought the battery had simply died and so I put it on charge overnight and it still has not turned on, leading me to believe it is fried. Is there anything you can do to help me?

Mike 

[aragon1006 · Accepted solution]

Hi @toughoasis67388

It is normal for the camera to become warm and use more power when paired with the GoPro app.

If the camera is no longer powering on, please try the steps here.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @toughoasis67388

It is normal for the camera to become warm and use more power when paired with the GoPro app.

If the camera is no longer powering on, please try the steps here.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

Thanks!

Ej