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Sightseer
Posts: 1

Session 5 SD error

So, I have searched the internet for a few quick fixes, but. I thing has worked. I use my hero session 5 for surfing. The last time I was out, it beeped mid session and gave an SD error. When I got home, I pulled the card out and put a brand new on in. SD error. I tried other SD cards, recommended by GoPro and that I have used multiple times in this camera. I can’t format using the camera or the laptop app. It just continues to give the error. There are no signs of water intrusion or that the housing has been compromised.

Please give me some help here. I’m heading to the mountains next weekend and it would be really nice if I could get this thing working. This is my 4th generation of go pros. I have not encountered this with any other model. This camera has been going strong for a little over a year, but it’s currently in responsive.

Thanks for any help.

Zach
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GoPro
Posts: 5,895

Re: Session 5 SD error

Hi @loyalvista76214

 

GoPro customer support might be able to assist you with that.

https://gopro.com/help/ContactUs

 

 

-Jay