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Sightseer
Posts: 5

Session 4 super view

GoPro Hero Session 4 - no longer has superview option. Am I missing something or was it discontinued??
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GoPro
Posts: 14,474

Re: Session 4 super view

Hello, @sawyerb05352. Are you on the latest camera firmware? See the list of video resolutions here to see which ones have Superview.  

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Sightseer
Posts: 5

Re: Session 4 super view

@mariustanya Yes it says its up to date - no where in my camera options does it say superview as an option. I know it use to

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Sightseer
Posts: 5

Re: Session 4 super view

doesn't*

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GoPro
Posts: 17,624

Re: Session 4 super view

Hi @sawyerb05352

 

Make sure that you are also using the latest app version.

There should be an option for Superview:

 

 

Thanks!

Ej

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Sightseer
Posts: 5

Re: Session 4 super view

@aragon1006 all up to date 🤔
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GoPro
Posts: 17,624

Re: Session 4 super view

Hi @sawyerb05352

 

Not really sure why the option is not showing up on your end.

Let our Support Team check on this further.

Please reach out to them through https://gopro.com/help/ContactUs

Let us know how it goes.

 

Thanks!

Ej

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Sightseer
Posts: 1

Re: Session 4 super view

Hey,

 

It's a limitation of Session 4. You can't use Protune and Superview at the same time (not sure why, maybe a hardware limitation).