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Sightseer
Posts: 1

Serial number

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Trying to figure out how to see serial number for hero session. I had to have a replacement sent to me and can’t read the number on the camera. It was not sent in a real go pro box, so how can I figure it out?

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GoPro
Posts: 3,924

Re: Serial number

[ New ]

Hi @goatpro06,

 

It should be on the door of the camera. If you take a picture of that serial number with your phone you may be able to zoom in and see the serial number better!

 

Best,

Ryan

View solution in original post

Hiker
Posts: 8

Re: Serial number

[ New ]

You can also check your SD Card. Take the sd card out of the GoPro and use an sd card reader on a computer. Check the MISC file for a document called "version." In the text file it should say something like "camera serial number" : "c31413********" at the end.

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Serial number

[ New ]

Hi @goatpro06,

 

It should be on the door of the camera. If you take a picture of that serial number with your phone you may be able to zoom in and see the serial number better!

 

Best,

Ryan

Hiker
Posts: 8

Re: Serial number

[ New ]

You can also check your SD Card. Take the sd card out of the GoPro and use an sd card reader on a computer. Check the MISC file for a document called "version." In the text file it should say something like "camera serial number" : "c31413********" at the end.