Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 1
Accepted Solution

Senha WiFi Hero4 Silver

boa noite,

 

esqueci a senha do WiFi, quando vou conectá-la a meu telefone novo, solicita a senha de no mínimo 8 caracteres.

 

Já dei reset na camera no WiFi, ja coloquei para reconfigurar de fábrica, mas toda vez pede a senha que não me recordo, isso que estou a dias tentando.

 

A dica que deram aqui de cadastro e atualização pelo link https://gopro.com/en/us/support/product-update/register-camera, também não deu certo, continua a ped...

 

Como fazer?

 

Abs

 

Marcelo


Accepted Solutions
Highlighted
GoPro
Posts: 17,624

Re: Senha WiFi Hero4 Silver

Hi @hardydawn20155

 

Please try to reset the password.

Once done, proceed with the pairing process.

The camera should give you a Bluetooth PIN to be entered on the GoPro app before you can set up your Wi-Fi name and password.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs   

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,624

Re: Senha WiFi Hero4 Silver

Hi @hardydawn20155

 

Please try to reset the password.

Once done, proceed with the pairing process.

The camera should give you a Bluetooth PIN to be entered on the GoPro app before you can set up your Wi-Fi name and password.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs   

 

Thanks!

Ej