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Tourist
Posts: 1

Se va el Sonido

[ New ]

Buenas noches, después de grabar el vídeo y estar en edición el sonido de lo que grabé desaparece y vuelve aparecer más adelante ¿Qué puede ser?


Accepted Solutions
GoPro
Posts: 10,975

Re: Se va el Sonido

[ New ]

Hi @cesartarazonaa,

Thanks for reaching out. In order to get a better understanding on the situation, I have a few things to check with you:

  • How are you playing the video back (i.e. mobile device, computer, in-camera)?
  • Are you able to play back the video without issues directly in the camera?
  • Does the issue happens to all videos? Or specific videos only?
  • When did this issue started from happening?

Hoping to hear back from you.

 

Kind Regards,
Ann

View solution in original post


All Replies
GoPro
Posts: 10,975

Re: Se va el Sonido

[ New ]

Hi @cesartarazonaa,

Thanks for reaching out. In order to get a better understanding on the situation, I have a few things to check with you:

  • How are you playing the video back (i.e. mobile device, computer, in-camera)?
  • Are you able to play back the video without issues directly in the camera?
  • Does the issue happens to all videos? Or specific videos only?
  • When did this issue started from happening?

Hoping to hear back from you.

 

Kind Regards,
Ann