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GoPro
Posts: 26,108

Re: Se descarga la cámara estando apagada

[ New ]

Hi @earagon @nazarenob4

 

Try running a manual update and make sure you are using a recommended SD card.

Other users also suggest to charge your camera fully, then remove and reinsert the battery.

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 8

Re: Se descarga la cámara estando apagada

[ New ]
Hola ya realice la actualización manual, tengo un sd recomendada, cargue la batería al 100, la saque 4 días fuera de la cámara y al colocarla tenía el 90 %...ya no sé qué hacer
GoPro
Posts: 26,108

Re: Se descarga la cámara estando apagada

[ New ]

Hello @nazarenob4

 

There is a recently released update for the HERO7 Black.

If you check on your camera settings, what version is it currently on?

 

Thanks!

Ej

 

Tourist
Posts: 8

Re: Se descarga la cámara estando apagada

[ New ]
1.7 pero esto me ocurre hace un montón, cómo te menciono, la cagué al 100 y a los días la puse y tenía 90
GoPro
Posts: 26,108

Re: Se descarga la cámara estando apagada

[ New ]

Hi @nazarenob4

 

The recent update should take care of the issue listed.

Please have your camera updated to version 1.80

It will be best to update the camera manually.

https://gopro.com/en/au/update/hero7-black

 

Thanks!

Ej