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Tourist
Posts: 3

Se congela el video

[ New ]

Tengo una go pro 7 silver de aprox 2 semanas de obtenerla en ocasiones que estoy cambiando de modo de video a foto, o incluso a revisar algunas fotos ya tomadas la pantalla se queda congelada debo de mantener presionado el boton MODE hasta que no se reinicioa y debo de actualizar la fecha y hora de la camara.


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GoPro
Posts: 25,955

Re: Se congela el video

[ New ]

Hi @eduardos24562

 

Please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
GoPro
Posts: 25,955

Re: Se congela el video

[ New ]

Hi @eduardos24562

 

Please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej