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Tourist
Posts: 2
Accepted Solution

Se bloquea la camara.

Hola buenas, mi gopro hero 7 black se bloquea cada vez que voy a grabar alguna toma.

No se si necesito hacer algo, pero ya esta actualizada y se supone que la targeta sd es apta para esta camara.

Si pudiese hacer algo mas por favor diganmelo.


Accepted Solutions
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GoPro
Posts: 15,859

Re: Se bloquea la camara.

Hi @juanpoker98

 

What SD card are you using?

Try taking out the SD card and see if you'll be able to navigate through the menu.

See Camera Freezes Up for reference.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 15,859

Re: Se bloquea la camara.

Hi @juanpoker98

 

What SD card are you using?

Try taking out the SD card and see if you'll be able to navigate through the menu.

See Camera Freezes Up for reference.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: Se bloquea la camara.

Es una SanDisk Extreme UHS-I 32 GB, no se a que se deben los parones y bloqueos de la pantalla, pasa aunque no este grabando nada.

Highlighted
GoPro
Posts: 15,859

Re: Se bloquea la camara.

Were you able to go through the steps on the link shared above? @juanpoker98

In most cases, a manual software update resolves this kind of issue.

 

Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

Regards,

Ej