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Tourist
Posts: 10

Screen tilting when level

[ New ]
Hi all - my screen randomly tilts when recording level something I can visibly see level? Anyone else having this issue? For example I’ll be recording on a flat surface but the screen has tipped to the left or the right? If I switch off and back on again or remove the battery it corrects itself but this is becoming a pain and I’m unsure if it’s faulty?
GoPro
Posts: 32,039

Re: Screen tilting when level

[ New ]

Hi @craigm027

 

Do you observe the same when the camera orientation setting is locked?

See if re-flashing the software will help. 

Follow the manual update steps on https://gopro.com/en/us/update/hero9-black


Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej