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%3CLINGO-SUB%20id%3D%22lingo-sub-235039%22%20slang%3D%22en-US%22%3EScreen%20green%20and%20blue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235039%22%20slang%3D%22en-US%22%3E%3CP%3EI%20sold%20my%20Gopro%20Hero%205%20in%20full%20working%20order%20on%20ebay%206%20weeks%20ago.%20Customer%20contacts%20me%20the%20other%20day%20saying%20it%20wasn't%20working.%20He%20has%20returned%20it%20and%20I%20find%20that%20the%20LCD%20display%20at%20the%20back%20is%20showing%20green%20and%20blue.%20Checking%20the%20recorded%20footage%2C%20its%20fine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%20how%20to%20fix%20this%20or%20is%20a%20case%20or%20a%20replacement%20screen%3F%20Any%20ideas%20aswell%20how%20it%20may%20have%20occurred%3F%20Am%20I%20just%20to%20suspicious%20that%20it%20was%20fine%20when%20i%20sold%20it%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20attached%20a%20picture.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20your%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-235039%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-235067%22%20slang%3D%22en-US%22%3ERe%3A%20Screen%20green%20and%20blue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235067%22%20slang%3D%22en-US%22%3EHow%20was%20the%20package%20when%20the%20customer%20received%20the%20camera%3F%20Looks%20like%20it%20was%20damaged%20from%20pressure%20applied%20to%20the%20screen.%20Unfortunately%2C%20it's%20not%20something%20that%20can%20be%20readily%20fixed%20and%20GoPro%20doesn't%20do%20repairs.%20You%20can%20try%20the%20people%20over%20at%20ifixit.com%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20anyone%20can%20help%20you%20fix%20a%20broken%20GoPro%2C%20it's%20them.%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

Screen green and blue

I sold my Gopro Hero 5 in full working order on ebay 6 weeks ago. Customer contacts me the other day saying it wasn't working. He has returned it and I find that the LCD display at the back is showing green and blue. Checking the recorded footage, its fine.

 

Any ideas how to fix this or is a case or a replacement screen? Any ideas aswell how it may have occurred? Am I just to suspicious that it was fine when i sold it?

 

I have attached a picture.

 

Thank you for your help.

20180915_140124.jpg

Accepted Solutions
Explorer
Posts: 12,079

Re: Screen green and blue

How was the package when the customer received the camera? Looks like it was damaged from pressure applied to the screen. Unfortunately, it's not something that can be readily fixed and GoPro doesn't do repairs. You can try the people over at ifixit.com

If anyone can help you fix a broken GoPro, it's them.

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All Replies
Explorer
Posts: 12,079

Re: Screen green and blue

How was the package when the customer received the camera? Looks like it was damaged from pressure applied to the screen. Unfortunately, it's not something that can be readily fixed and GoPro doesn't do repairs. You can try the people over at ifixit.com

If anyone can help you fix a broken GoPro, it's them.