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Sightseer
Posts: 1

Screen freez and front screen is not working

[ New ]

my gopro hero 8 freezes after startup ,not connecting to pc and doesn't accept updates .

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GoPro
Posts: 30,906

Re: Screen freez and front screen is not working

[ New ]

Hi @mostafam4

 

What SD card are you using?

How are you updating the camera?

Please try a manual update. See https://gopro.com/en/us/update/hero8-black

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs to have this checked further.
 

Thanks!

Ej