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Sightseer
Posts: 1

Screen flashing

[ New ]

When shooting with the camera, the screen starts to flash, loses its image, sometimes everything goes black without any signal or picture. what is happening?


Accepted Solutions
GoPro
Posts: 27,018

Re: Screen flashing

[ New ]

Hi @abyss-hr

 

Try taking the SD card out.

Turn the camera on and see if the same happens.

Please note that if the card is inserted between the SD card slot and the battery, this puts pressure on the back of the touch display.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 27,018

Re: Screen flashing

[ New ]

Hi @abyss-hr

 

Try taking the SD card out.

Turn the camera on and see if the same happens.

Please note that if the card is inserted between the SD card slot and the battery, this puts pressure on the back of the touch display.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!
Ej