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Tourist
Posts: 2
Accepted Solution

Screen Turning Off - Frustrated!

Hi All,

 

I bought my son a go pro hero white for his birthday, he wants to use it to vlog.

 

He was complaining the screen dims after 50 seconds and turns off after 1 min, should be an easy fix right?

 

I have tried the following:

 

1: Turn screensaver to never

2: Turn power off to never

3: Upgraded to the latested firmware (v2.0)

4: Reset the go pro to factory default and tried all the above again

 

The issues remains and I'm thinking of taking it back for a refund. I have read a lot online about the go pro's being sensitive to what memory card you have, I have the SanDisk Extreme 32GB which I believe is on the support list.

 

Can anyone help? I'm really disappointed, the device seems unstable to me.

 

Thanks

 

Lawrence


Accepted Solutions
GoPro
Posts: 4,135

Re: Screen Turning Off - Frustrated!

@ozloz1980, feel free to post back if you have any further questions. Stay stoked, and have fun capturing moments using your GoPro!

 

 

View solution in original post


All Replies
GoPro
Posts: 12,054

Re: Screen Turning Off - Frustrated!

Hi @ozloz1980

 

Your camera is working as designed.

This is a battery saving feature.

The screensaver setting is for when the camera is idle or on standby.

 

 

Thanks!

Ej

Tourist
Posts: 2

Re: Screen Turning Off - Frustrated!

Thanks for your reply. I had a long session with gropro support yesterday and this is correct, I didn't realise before I bought it. I hope they will release firmware one day that allows the option to keep the screen on when recording :(

 

Anyways I appreciate your reply! Thanks for taking the time to do so!

GoPro
Posts: 4,135

Re: Screen Turning Off - Frustrated!

@ozloz1980, feel free to post back if you have any further questions. Stay stoked, and have fun capturing moments using your GoPro!