12-26-2018 08:48 PM
12-27-2018 11:28 AM
Check to ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
Take the SD card out then try to turn the camera on.
If it's still the same, try a manual update through this link.
If all else fails, you may refer to the same store/channel you got the camera from.
Let us know how it goes.