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Sightseer
Posts: 1
Accepted Solution

Samsung A50 problems accessing media and camera connected to GoPro Hero 5

Hi! I have been trying to search similar cases here but i could not find the solution. My phone is a new samsung A50 version 9 and was trying to connect my Go Pro Hero 5 black. It was connected however when i try to access media nor the camera it says, 'make sure bluetooth and wifi are connected'. When i checked both, it is not actually connected but trying to connect but it keeps on failing. Please help!

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GoPro
Posts: 18,838

Re: Samsung A50 problems accessing media and camera connected to GoPro Hero 5

Hi @maaackoy

 

Please go over the steps on this link.

You may also try pairing the camera with a different phone to see if the same happens.

 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 18,838

Re: Samsung A50 problems accessing media and camera connected to GoPro Hero 5

Hi @maaackoy

 

Please go over the steps on this link.

You may also try pairing the camera with a different phone to see if the same happens.

 

Thanks!

Ej