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Reply
Tourist
Posts: 4

SD error every time after charging the battery directly from the camera

Hello guys, I get a new Hero 5 just 2 day s ago, but every time that I charge the battery and turn on the camera again, give me an SD error on the screen, at firs I think it was an defective card but, then I discovered something, wen I receive this error I just plug the cart on my Mac and eject them immediately,  doing this make it useful again but, I’m having this problem every time, no matter if I charge the camera using my computer or an usb charger.

 

what can I do to fix the problem?, the camera is on the last firmware

 

ithank you for your time.

 

Javier

GoPro
Posts: 3,924

Re: SD error every time after charging the battery directly from the camera

Hey Javier,

 

@gifurama

 

I am sorry to hear you are having trouble with that camera. What SD Card are you using?

 

Best,

Ryan

Tourist
Posts: 4

Re: SD error every time after charging the battery directly from the camera

64 Gb SDXC U3, works perfectly on my others cameras, in the case of the camera, was defective, jus get the replacement and everything is Ok at the moment
Highlighted
Sightseer
Posts: 2

Re: SD error every time after charging the battery directly from the camera

Hi there,

I have the same issue with my micro SD 32Gb HC card. Every time I charge my GoPro (new Hero 5 Black bought Jan 2018) and turn it on after charging, it says card error on screen. I have to put the card into my laptop, remove everything and then it works on the GoPro again. Sometimes I don't delete all the files but once i put it back into the GoPro from the computer it works again. It's a bit annoying since it means I always need to have a laptop with me every time I finish charging the GoPro.

 

Hope there's a solution!


Tourist
Posts: 4

Re: SD error every time after charging the battery directly from the camera

Unfortunately in my case I got a replacement for the camera, looks. Like is a hardware problem not a software, I tried some different Micro SD of the front of the memory sizes and different speeds and always how you got the same problem, I recommend you read through the camera for a new one with your warranty
Sightseer
Posts: 2

Re: SD error every time after charging the battery directly from the camera

Thanks for the advice about the warrantee and I'll look into that. Shame to hear that you had all that hassle but glad they were able to sort you out with a new camera :)


Hiker
Posts: 8

Re: SD error every time after charging the battery directly from the camera

Hey Javier

 

Have you formatted your SD card and tried again? I had a  similar issue and i just re-formatted my SD card and havent had any errors since.

Tourist
Posts: 4

Re: SD error every time after charging the battery directly from the camera

Yes, several times and cards with the same results unfortunately