01-21-2018 06:31 AM
Hello guys, I get a new Hero 5 just 2 day s ago, but every time that I charge the battery and turn on the camera again, give me an SD error on the screen, at firs I think it was an defective card but, then I discovered something, wen I receive this error I just plug the cart on my Mac and eject them immediately, doing this make it useful again but, I’m having this problem every time, no matter if I charge the camera using my computer or an usb charger.
what can I do to fix the problem?, the camera is on the last firmware
ithank you for your time.
01-24-2018 08:05 PM
04-14-2018 08:11 AM
I have the same issue with my micro SD 32Gb HC card. Every time I charge my GoPro (new Hero 5 Black bought Jan 2018) and turn it on after charging, it says card error on screen. I have to put the card into my laptop, remove everything and then it works on the GoPro again. Sometimes I don't delete all the files but once i put it back into the GoPro from the computer it works again. It's a bit annoying since it means I always need to have a laptop with me every time I finish charging the GoPro.
Hope there's a solution!
04-15-2018 06:44 AM
04-16-2018 06:28 AM
Thanks for the advice about the warrantee and I'll look into that. Shame to hear that you had all that hassle but glad they were able to sort you out with a new camera :)