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Hiker
Posts: 8

SD error after 28 pictures of photo & video time lapse

Hello!

 

I have a gopro hero 4 silver, and I'm using a SanDisk extreme 64GB SD card.

After I updated my camera to the last update (V5.0), I have a problem of taking time lapses.

When I'm shooting a time lapse, video or photo time lapse, I get a SD error, in photo time lapse mode, after 26 photos. video time lapse - after 28 photos.

On the other hand, I can shoot 4k video without any problem.

 

The same SD card works fine on my Hero 5 Black. I tried another SD card (Same type), and it has the same problem.

The camera is not under warrenty anymore.

I tried to update the camera manually and via Quik several times, and it ran without any problem.

 

Any advice what can I do? Feeling frustrated...

 

Kind regards,

Roy

Explorer
Posts: 11,686

Re: SD error after 28 pictures of photo & video time lapse

Try a manual update.
First format the SD card in your computer
Download the manual update (you'll have to change the camera from Hero5 Black to your Hero4 with the drop down on the top right of the Update web page
Once completed, try your camera again
Hiker
Posts: 8

Re: SD error after 28 pictures of photo & video time lapse

Hi danielr15,

 

I already tried a manual update with the steps you mentioned.

 

Still the same error.

Explorer
Posts: 11,686

Re: SD error after 28 pictures of photo & video time lapse

Bummer. Well, other than trying a different card (even though it works in the Hero5), there isn't much more you can do. I personally don't use SanDisk because I've had issues such as you are describing, but some people swear by them. Unless you might have another use for the card if it doesn't work, I can't really suggest buying a new one in case it doesn't work. If you can, borrow or consider buying a Samsung Pro UHS-1 (UHS-3 work too).
Hiker
Posts: 8

Re: SD error after 28 pictures of photo & video time lapse

Update:
I tried more SD cards, all of them are resulting in SD error...
This happend after I updated to 5.0.
I did another manual update...

Hope that someone can help me.
Highlighted
GoPro Community Manager
Posts: 5,853

Re: SD error after 28 pictures of photo & video time lapse

Which SD cards (make and model) are you using?

 

Jeff

Hiker
Posts: 8

Re: SD error after 28 pictures of photo & video time lapse

Hi Jeff,

I am using a SanDisk extreme, 64 GB.
Yesterday I went to my local store, and they replaced my camera under insurance.

They couldn't resolve this error.

Roy.
Nomad
Posts: 583

Re: SD error after 28 pictures of photo & video time lapse

Have you tried your new camera with your uSD cards? All fine now?