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Sightseer
Posts: 2
Accepted Solution

SD card not full but says full

I have a Hero 5 black with a 64GB SanDisk Extreme. The camera says the disk is full and it won't take pics or video as a result. but when I go to look at media, the disk is empty.


Accepted Solutions
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GoPro
Posts: 11,612

Re: SD card not full but says full

Hello @jadel62

 

Try formatting the SD card in your computer. You can refer to this link for guide on how to do it. 

You might also want to perform a manual update on your camera just to make sure you have the latest firmware on it. Here is how to do it: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO5-Cameras. 

 

Let us know how it goes. 

 

Thanks, 
Marius

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Sightseer
Posts: 1

Re: SD card not full but says full

Thanks so much! Just saying to anyone that doesnt believe him it actually worked for me. Thank you so much!!!


@justinw681 wrote:

Empty your trash/recycle bin while the disk is inserted in your computer or Mac. I assume because it is in the bin and not permanently deleted your card will still be full. Crazy but worked for me.


 

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Nomad
Posts: 536

Re: SD card not full but says full

We need more info, are you looking at the media on the camera, on a computer via the camera or an sad card reader on a computer?

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Sightseer
Posts: 2

Re: SD card not full but says full

Empty your trash/recycle bin while the disk is inserted in your computer or Mac. I assume because it is in the bin and not permanently deleted your card will still be full. Crazy but worked for me.

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Sightseer
Posts: 2

Re: SD card not full but says full

the card is in the camera. i am looking for the media in the camera. there was images on the card but i deleted them. still when i press the button to take a picture a red bar comes up and says the disk is full and i can't take a picture.
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Sightseer
Posts: 2

Re: SD card not full but says full

I understand. I had the same issue while trying to record yesterday. Did you delete the media on the camera or on a PC? You have to permanently delete the media from the trash/recycle bi. Even though it appears empty it will still say full. Like I said it sounds stupid but it works. If you type your issue into Google there is a video one the first page that will explain it better.
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Sightseer
Posts: 1

Re: SD card not full but says full

Did you get this issue resolved? I have the same problem and seems that happens when the camera gets hot, very hot! and it freezes
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Sightseer
Posts: 1

Re: SD card not full but says full

thank you! that is the dumbest thing i've ever heard of, but i guess it makes sense. much appreciated!

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Sightseer
Posts: 2

Re: SD card not full but says full

I had that same issue. Emptying the trash cleared the SD card as mentioned.

 

Anyone offer help in keeping my camera from taking pictures while using video? Looking at settings and even turning off camera, it still seems to awlays want to take a photo every 5,10,30 seconds and can't seem to turn it off even hitting the setting that says "turn camera off". Whats with that? Thanks for any instructions!!!