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Reply
Hiker
Posts: 17

Re: SD card ERROR Hero 5 Black

Well i thought id risk it and take the gopro overseas with me on my trip and its sd card errord after a day. Ive got no laptop and formatting the sd card in it hasnt fixed it.
Anyone got any other tips or methods to contact gopro? The online chat wont dosent work well with my mobile and i cant call the overseas cheaply
Tourist
Posts: 6

Re: SD card ERROR Hero 5 Black

I was in a world of pain trying to fix my sandisk card. I finally got mine replaced by sandisk and the new card works fine but in the meantime and following advice on here I bit the bullet and bought a Lexar Professional card and this has been faultless over months of use.

I'd all but given up with GoPro as they really didn't seem to care that they were (and obviously still are) part of the problem by actively promoting the use of Sandisk cards in the first place. Very poor customer support and very lethargic in getting to the bottom of the problem. How long has the Hero 5 been out? It must be going on 9 months now and still issues. Very, very poor service.

Avoid the pain and get a Lexar card whilst you're still on holiday. A Hero5 in a box not being used is a very expensive piece of excess baggage.
Hiker
Posts: 17

Re: SD card ERROR Hero 5 Black

Unfortunatly my card is a lexar 128gb 633x.........
Im just trying to work out if should return the gopro or buy another sd card.