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Is your GoPro gear up to date? Check to see If it is on our Update page.
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Sightseer
Posts: 6

Re: SD Card Scandisk extreme 128gb V30

What if i factory reset? Would that help? Not sure why serial number not working, brand new opened today.
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GoPro
Posts: 14,574

Re: SD Card Scandisk extreme 128gb V30

@rapidjump65346. You might not be on the correct product page. Please try the steps below:

  1. Visit https://gopro.com/update
  2. Select the correct camera model. 
  3. Under "Other Ways to Update," select "Update your camera manually."
  4. Type in your camera serial number, and the email address associated with your GoPro account. 

Let us know how it works out. Thanks!

 

 

 

 

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Sightseer
Posts: 6

Re: SD Card Scandisk extreme 128gb V30

That got me in thanks. There is already an update folder on the sd card which is the same file I have downloaded to add to the sd card. Should I remove old update folder? Same result, I put sd card in the GoPro and continuously updates, check mark, beep. A quick glimpse through the camera then update again.
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Sightseer
Posts: 6

Re: SD Card Scandisk extreme 128gb V30

I did the same and removed the update file from the Sr card and I am in business. Thanks.
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GoPro
Posts: 14,574

Re: SD Card Scandisk extreme 128gb V30

Great to know that, @rapidjump65346. Enjoy using your GoPro!