12-25-2018 04:40 PM
@rapidjump65346. You might not be on the correct product page. Please try the steps below:
- Visit https://gopro.com/update
- Select the correct camera model.
- Under "Other Ways to Update," select "Update your camera manually."
- Type in your camera serial number, and the email address associated with your GoPro account.
Let us know how it works out. Thanks!
12-25-2018 05:27 PM