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Tourist
Posts: 2
Accepted Solution

SD Card Error - Session 4

Hi there,

 

I was snorkeling over the weekend and noticed that there was some moisture build up inside the panel where the memory card and charger slot goes.

 

My Session also displayed a "NO SD Card" error - I tried to insert a different micro sd and had the same error message. I'm afraid the card slot itself is damaged?

 

Any idea how to fix this?


Accepted Solutions
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GoPro
Posts: 16,126

Re: SD Card Error - Session 4

Hi @swifttree56015

 

The steps on this article should help you out.

Should it still the the same, please reach out to our Support Team.

They are available by phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 16,126

Re: SD Card Error - Session 4

Hi @swifttree56015

 

The steps on this article should help you out.

Should it still the the same, please reach out to our Support Team.

They are available by phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: SD Card Error - Session 4

Thanks for your reply, EJ.

 

Unfortunately, after inserting 2 SD cards, my Session still could not recognize any of them.

Highlighted
GoPro
Posts: 16,126

Re: SD Card Error - Session 4

Thanks for trying @swifttree56015

The best path forward is to reach out to out Support Team.

https://gopro.com/help/ContactUs

 

 

Regards,

Ej