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Tourist
Posts: 3

SD CARD ERROR Regardless of If There's a Card Inserted

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It worked until I updated the firmware yesterday. Now all I get is SD ERR and the LCD screen is completely black.


Accepted Solutions
GoPro
Posts: 24,583

Re: SD CARD ERROR Regardless of If There's a Card Inserted

[ New ]

Hi @zippybluff2362

 

Please try re-flashing the software. https://gopro.com/en/us/update/hero5

It is also important that you are using a recommended SD card.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!
Ej

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All Replies
GoPro
Posts: 24,583

Re: SD CARD ERROR Regardless of If There's a Card Inserted

[ New ]

Hi @zippybluff2362

 

Please try re-flashing the software. https://gopro.com/en/us/update/hero5

It is also important that you are using a recommended SD card.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!
Ej

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Adventurer
Posts: 13,678

Re: SD CARD ERROR Regardless of If There's a Card Inserted

[ New ]

Contact a gopro rep at the contactus page, yu should not lose the  lcd screen unless  the card was forced in or the camera  crashed it?