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GoPro
Posts: 11,601

Re: Rma code

 

Hi @snowydawn32455

 

You may contact our Support Team for updates regarding the RMA and the refund.

They are available by phone or chat through https://gopro.com/help/ContactUs 

 

 

Thanks!

Ej

 

Tourist
Posts: 8

Re: Rma code

I talk today and the girl i spoked didnt know anything, its been a week ☹️, i want my money
GoPro
Posts: 4,804

Re: Rma code

 

Sorry to know that @snowydawn32455,

 

Can you somehow send the case number so that we can follow up?

 

Thanks!

-Jay 

Tourist
Posts: 8

Re: Rma code

I dont know the case number, i only know this RMA-NL133690. Order MP-03325435
GoPro
Posts: 4,804

Re: Rma code

 

Thanks @snowydawn32455,

 

Please continue working with our customer support team as well. 

 

 

Regards,

-Jay 

Highlighted
Tourist
Posts: 8

Re: Rma code

Okey im tired of this bull**bleep**, here is the SO-NL652351 sale order, know i have to w8, 15 days to see my money, gopro ur service for this suck.
GoPro
Posts: 11,601

Re: Rma code

 

Hi @snowydawn32455

 

As per our records, refund has been processed for RMA-NL133690.

The amount will be reflected to your account depending on your bank's processing days.

This is usually completed within 7-10 business days.

 

Thanks!

Ej