Rma code

[snowydawn32455]

I want to return the camera and the accesories, how can i get my code?

[aragon1006 · Accepted solution]

Hi @snowydawn32455

Upon receipt of the items in our warehouse, it takes 24-48 hours for the refund to be processed.

Once refunded, it all depends on your bank as to when it will be credited to your account.

Thanks!

Ej

[graytree76514]

Hi @snowydawn32455,

Please contact our customer support team via phone or chat. 

https://gopro.com/help/ContactUs

Thanks,

-Jay

[snowydawn32455]

I will, on monday 😁

[snowydawn32455]

Today i send the camera with all the accesories, how many days i have to wait to see the refound on my bank account?

[aragon1006 · Accepted solution]

Hi @snowydawn32455

Upon receipt of the items in our warehouse, it takes 24-48 hours for the refund to be processed.

Once refunded, it all depends on your bank as to when it will be credited to your account.

Thanks!

Ej

[snowydawn32455]

How i Know when the refund its processed ?

[graytree76514]

Hi @snowydawn32455,

It will appear on your account or bank statement. 

Regards,

-Jay 

[snowydawn32455]

Excelent, the only problem is i dont have my money 🙁, 96hs later and nothing, any solution?